Software Development Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Profile Summary Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Has overall responsibility for developing/administering performance standards for organizational unit. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies and assists in the development and meeting of departmental budget. Job Description The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers. About the Team / Role: We are considering candidates who can commute to our Philadelphia campus, Comcast Technology Center. We are seeking a Development Manager to join our Communications and Tools team at TPX CONNECT PLEX Communications Engineering, Comcast. This engineering organization is responsible for innovation, development, delivery, and support of Comcast Residential, Business, and Commercial communication products, focusing on digital voice technologies. Our cross-functional international team comprises architects, principal engineers, UX and Data specialists, UI and MW developers, Operation and QA engineers, software dev managers, and project and program managers. The ideal candidate will possess a full-stack technical background, strong leadership skills, and excellent verbal and written communication acumen catering to technical and executive audiences. In this role, you will lead a 12-person cross-functional agile development team, delivering products across several engineering disciplines and projects. In collaboration with other teams and contributors in the organization, You will: Oversee the infrastructure, CI/CD, security and architectural MW decisions, UI frameworks, and UX improvements. Review and propose solutions to various customer-impacting challenges and experiences. Provide technical guidance to MW, UI, and QA engineers and coach and mentor staff on best SDLC practices as needed. Continue to develop and grow cross-functional teams and individuals’ careers. Expertly navigate a complex organizational matrix, including cross-geography and contracting staff. Maintain and develop processes to assure efficiency and transparency. Demonstrate knowledge of technical, resource, and budget LRP. Possess an expertise in agile methodologies. Have experience working with large and complex data subsets and an ability to analyze and correlate them to troubleshoot and manage systems. Have familiarity with tools like Spark, Splunk, Cassandra, Elastic Search, Tableau, or any other BI tools. You will be: Accountable for the final product delivery and effective support plan. Accountable and responsible for all risk management strategies related to your team. Representing ComET team across a larger organization and vendors as a domain expert. Staying current with technology trends, evaluating the competition, and identifying areas for optimization of existing products. Overseeing the creation of all technical documentation, such as software design, evaluation plans, test plans, technical manuals, proposals, and LRP. Evaluating products’ and teams’ performance metrics. Responsible and accountable for your direct reports’ performance reviews, career growth plans, mentoring, and coaching. Responsible for team skills assessments, work distribution, and hiring new talent. The ideal candidate has: 3-5+ years of experience leading cross-functional development teams. 3-5 years of technical leadership experience (e.g., senior engineer). Overall 10+ years of experience in a software engineering domain with a strong understanding of design patterns and industry best practices. Expertise in building full-stack solutions utilizing distributed computing. Experience in designing, developing, and delivering microservices and REST API-based services. Experience deploying applications with appropriate security, observability, and alerting designed-in. Experience with CI/CD and automated deployments. In-depth knowledge of Enterprise architecture principles. Experience with SQL and NoSQL databases. Experience evaluating public and private cloud services as potential component parts of more extensive solutions. Nice to have: Experience in communications engineering. Familiarity with Big Data technologies like MongoDB and Cassandra Familiarity with computer networking (firewalls, routing, CIDR, subnets). Experience with languages such as Java, React, Angular, Node, JavaScript, CSS, REST, and Go. Experience with DBs such as ELK SQL and NoSQL DBs. Experience with tools/technologies such as Concourse, Github, Rally, Jira, Splunk, Kibana, Grafana, Docker, K8s, and Cloud platforms. Experience evaluating third-party open source and commercial products as potential components of more extensive solutions. Experience contributing to Open Source projects. About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Learn more at jobs.comcast.com/life-at-comcast/benefits Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.