Senior Technical Product Manager – Strategic Program Delivery

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for managing the pricing, packaging and documenting new products ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Conducts the budgeting, planning, analysis and monitoring required to ensure unit and financial targets are met for assigned products. Manages ongoing product management of new and existing products. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff. Job Description *This position is unable to provide work authorization sponsorship or immigration support now or in the future.* The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers. About the Team: Our team operates within the CONNECT organization, specializing in both Access and Core networks. As the strategic program delivery arm, we drive the conception, development, and implementation of expansive technical initiatives crucial to CONNECT's mission. Comprising a dynamic blend of product, program, project, and engineering expertise, our team orchestrates the seamless execution of multifaceted projects within CONNECT. Our collective efforts are dedicated to fostering innovation, optimizing performance, and ensuring the sustained success of our network infrastructure. About the Role: We are seeking an individual with product experience who is open to embracing a non-traditional product role. By "non-traditional," we mean someone with an entrepreneurial mindset, eager to immerse themselves in assisting our development, programs, and customer teams in achieving their objectives. We require someone willing to dive into various tasks, including but not limited to process flows, solution design, and any other necessary activities crucial for the success of our program. This role demands active participation in defining the technology product roadmap to cater to our partners' needs and seamlessly aligning it with ongoing development efforts. In addition to product-related responsibilities, this role may also entail supporting project management tasks, such as helping define and drive deliverables. The ideal candidate will be proficient in documentation, including requirements writing, and adept at facilitating and supporting teams in any way necessary. Furthermore, this individual should be capable of facilitating design discussions with large technical groups, guiding them through complex topics and ensuring productive outcomes. Their ability to effectively collaborate and communicate with diverse stakeholders will be critical in achieving our program's objectives. What You’ll Do: Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience. Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes. Teams with product development to deliver high quality products on time. Participates in the strategic planning for enhancements to product content, pricing, packaging and features. Participate in defining product business and functional requirements. Assists in budgeting and variance analysis of product's unit and financial performance, with goal of identifying opportunities and risks. Drafts and manages requirements and other supporting business documentation (such as use cases, possibly M&Ps (methods and procedures), executive summaries etc.). Leads concepts defining an end-to-end customer experience and expected full lifecycle costs. Contributes to the product vision across team and the organization. Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable). Manage change requests. Validates downstream deliverables and final offering (business acceptance testing). Skills & Experience We’re Looking For: Product Management: Demonstrated experience in product management, including defining product roadmaps, prioritizing features, and aligning them with business objectives. Entrepreneurial Mindset: An entrepreneurial mindset is crucial for this role, as it involves thinking creatively, taking initiative, and being adaptable in a dynamic environment. Collaboration and Teamwork: Strong collaboration skills are essential for working closely with development teams, facilitating communication, and fostering a cohesive working environment to achieve collective goals. Problem-Solving and Solution Design: Proficiency in problem-solving and solution design is necessary for identifying challenges, devising effective solutions, and ensuring the successful implementation of product features. Communication and Documentation: Excellent communication skills, both verbal and written, are required for effectively documenting requirements, facilitating discussions, and conveying complex ideas clearly to stakeholders at all levels of the organization. Understanding of Access Technologies a plus. About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Learn more at jobs.comcast.com/life-at-comcast/benefits Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years + Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.