Comcast Cybersecurity: Technical Program Manager 3

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Come work with a diverse team that manages Cybersecurity projects, projects range from Network and Host Visibility, E-mail Security, Data Protection, Reliability Engineering and more. Our team of project and program managers is an open and friendly team that truly embraces the teamwork culture. All ideas are welcome and heard as we are always looking for continuous improvement in everything, we do to make the organization successful. We are looking for someone that wants to own and drive each project to conclusion as well as build lasting relationships with the various teams within Comcast. Job Description Core Responsibilities Manage each project’s scope and timeline. Coordinate sprints, retrospective meetings, and daily stand-ups. Coach team members in Agile frameworks. Facilitate internal communication and effective collaboration. Be the point of contact for external communication, e.g., external departments and stakeholders. Work with product owners to handle backlogs and new requests. Plan scrum implementation. Implement changes and steps to increase the team’s productivity. Collaborate with other scrum master's to improve the methodologies’ efficiency. Resolve conflicts and remove obstacles that occur. Ensure deliverables are up to quality standards at the end of each sprint. Guide development teams to a higher level of Scrum maturity. Foster a productive environment where team members ‘own’ the product and enjoy working on it. Create and track end to end project plan in conjunction with the project lead and project team. Track tasks and milestones across all parties, including vendors. Coordinate, manage and drive test organization activities. Facilitate bug triage, manage bug lists across vendors, track issue resolution with the project team. Coordinate change request generation and tracking. Make project scheduling decisions in conjunction with the project lead or facilitate conversations necessary for decision making. Report on project's progress as required by management. Identify and manage critical path and risk areas and create risk response and mitigation plans. Report weekly (or as necessary) on any risks/issues. Escalate issues as required to unblock open issues. Work with other project managers to track and manage inter-project dependencies. Communicate updates on major milestones, escalations and status to project sponsor, stakeholders, and management. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to innovative ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Learn more at jobs.comcast.com/life-at-comcast/benefits We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.